Thanks to this innovation, Mando could dramatically reduce customer complaints and costs in quality control and inventory, all of which had caused big fraction in and outside of the organization. It is due to Mando's sharing of real-time information of domestic, overseas research centers and factories.
This sharing also narrowed information gap and even expanded the knowledge scope of the organization. Throughout all these, Mando perfectly established a 'global cooperation system'. Moreover, Mando also cut down management cost and enhanced customer satisfaction by maintaining concrete production information and improving product quality. All of them led to the upgrade of Mando's global management capability.
According to the company, productivity was estimated to elevate by more than 200% and 20 billion won-equivalent outcomes were attained thanks to the global R&D knowledge management. Besides, Mando did full-page revision of its intellectual assets such as company codes, information system manual and quality management system into a 'global Mando standard manual'.
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