- Combination: It is combination that differentiates Mando's knowledge management from competitors. Global knowledge network, product life management program enabled the company to analyze, disseminate and edit explicit knowledge. As a result, Mando's knowledge management was widely claimed a unique system.
- Internalization: Mando didn't stop at the combination stage. Rather, it stepped forward to reach internalization, which means completion of the SECI model. For example, community of practice activities played crucial roles in embodying explicit knowledge throughout the entire organization.
Tacit knowledge such as craft and know-how, explicit knowledge such as manuals and management system, exchanged with each other harmoniously and thus created a virtuous circle of ever–advancing knowledge management system.
No comments:
Post a Comment