According to the company, productivity was estimated to escalate by more than 200% and 20 billion won-equivalent outcomes were achieved due to the global R&D knowledge management. Besides, Mando did full-page revision of its intellectual assets such as company codes, information system manuals and quality management system into a 'global Mando standard manual'.
One of the distinguished aspects of the Mando's knowledge management is the unique performance evaluation indexes. Mando came up with its own evaluation tools which measure how much knowledge management contributed to the corporate performance on the strategic purpose.
Starting in 2006, Mando designated the knowledge asset assessment and management system as the top priority of CKO (Chief Knowledge Officer). Consequently, Mando set up the overt goal and evaluated the performance of knowledge management, which brought the active participation of the employee and never-ending commitment of the management.
On top of that, Mando has changed the corporate culture so that employees can freely use the communities of practice into works. For example, through community of practice activities, employees defined what Mando's core competency was in terms of the competitive advantage and recreated core knowledge. Additionally, in pursuit of global communities of practice between oversea investors and partners, Mando widened knowledge management activities even outside the company.
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